University of New Mexico

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Customer Service Assoc/Retail - req# 8759

at University of New Mexico

Posted: 9/11/2019
Job Reference #: 8759
Keywords: retail

Job Description

Customer Service Assoc/Retail

Requisition IDreq8759
Working TitleCustomer Service Assoc/Retail
Position Grade04
Position Summary

UNM Golf Courses is seeking detail-oriented individuals with prior customer service experience to join
the team as Customer Service Associates/Retail (CSAs). UNM Golf Courses is comprised of an 18 hole Championship Course just south of UNM's campus and a 9 hole North Course located just north of UNM Hospital. The UNM Golf Courses are open 363 days a year to the public, from sunrise to sunset. CSAs ensure sales for green fees, cart fees, range balls, memberships and merchandise are processed correctly and that reservation information is collected accurately. CSAs not only process cash register transactions, but also assist in selling Pro Shop merchandise and answering customer questions. CSAs restock shelves,
implement stock control and security procedures, and maintain appropriate inventory records.

Must be able to work holidays and weekends, and/or split shifts. UNM Golf Courses are a 7 day a week operations and are open from sun up to sun down. UNM Golf Courses are only closed Thanksgiving, Christmas, and inclement weather days.

See the Position Description for additional information.

Conditions of Employment
  • This position is represented by a labor union and is subject to the terms and conditions of the CWA Collective Bargaining Agreement.
Minimum Qualifications

High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications
  • Prior customer service experience
  • Golf knowledge
  • Experience working in a retail store
  • Prior cash handling experience
  • Familiarity with point-of-sale (POS) systems
Additional Requirements
CampusMain - Albuquerque, NM
DepartmentGolf Course Championship (531A)
Employment TypeStaff
Staff TypeOn-Call
Term End Date
Benefits Eligible
ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.
Background Check RequiredNo
For Best Consideration Date5/3/2019
Application InstructionsPlease have 3 supervisor references (from prior jobs) ready and available if called in for an interview. References will not be called prior to notifying candidates.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!