Presbyterian Healthcare Services

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at Presbyterian Healthcare Services

Posted: 10/19/2018
Job Status: Full Time
Job Reference #: 16413
Keywords: operations

Job Description

About Us

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state’s largest private employer with approximately 11,000 employees.


Presbyterian’s story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.


We are part of New Mexico’s history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.


Job Description 

Type of Opportunity: Full Time

FTE: 1.000000

Exempt: Yes

Work Schedule: Days

Location: Presbyterian Hospital


* Bachelor Degree required, Master's Preferred


Plans, Coordinates, directs and controls all activities related to nutrition care and food service to ensure high quality standards of operation


*Assists in the preparation of the department budget, including short and long term financial goals.

*Assists in the preparation of the operational goals of the department that support organizational goals.

*Develops, updates, and maintains policies, procedures, and standards for provision of optimal, cost-effective nutritional care of patients.

*Plans, directs, coordinates, and controls resources of the Food department to provide food and nutrition services for patients, visitors, and employees.

*Inspects department production, storage, and service areas to maintain quality standards and sanitation regulations. Recommends or initiates corrective action.

*Monitors the performance of the department through verification and analysis of customer satisfaction surveys, quality improvement functions and financial reports. Recommends or implements corrective action.

*Directs activities of managers and supervisors to ensure high quality, cost effective service and care of customers, employees, and patients.

*Develops, coordinates, implements, and monitors in-service education programs for Food services staff to provide documented continuing education and training.

*Recognizes and adopts activities appropriate to specific needs of the hospital patient population and demonstrates knowledge specific to issues directly related to age of the hospital patient population.

*Establishes and maintains effective working relationships with other facility departments to provide a coordinated approach to patient care and education as well as employee education programs.

*Maintains established systems and training programs to provide a safe working environment. Complies with all applicable federal, state, and local regulations.

*Conducts departmental meetings and in-services.

*Participates in PHS committees, task teams, and/or work groups as required.

*Develops and implements food services department policies and procedures.

*Develops and implements food services department goals and objectives to correspond with PHS goals.

*Serves as a resource across PDS facilities, assisting as requested to improve operations and service

*Performs periodic assessments of all PDS locations to identify areas of success and opportunities for improvement leading to a written summary report and associated plan for improvement

*Oversight of deployment of leading practices and internal standard work

*Assistance with regulatory preparedness and ongoing adherence to TJC and CMS standards

*Provides input to the development of area-specific quality and performance improvement indicators

*Develops, implements and maintains system-wide coordinated services, including the development of ways to optimize use of shared resources such as people, equipment and technology


Serves as an educational resource and consultant for local leaders and team members across all PDS locations

*Participates in various committees, task forces, work groups, and other projects for the system and its affiliates as needed and as feasible

*Escalates issues of concern to local Administrator and/or PHS Senior Leadership as appropriate


Other information:

Ability to develop and mentor others.
Ability to lead by influence and example.




Other information:
PLEASE NOTE: This Position Requires ServSafe Certification or must obtain within 6 months of job assignment. CANDIDATES WHO ARE SELECTED FOR THE POSITION MUST SIGN AN AGREEMENT TO OBTAIN THIS CREDENTIAL


Competencies and skills:
* SKILL-Ability to effectively interact with customers to understand their needs and explain data
* SKILL-Microsoft Office
* SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
* SKILL-Written communication


Plans, Coordinates, directs and controls all activities related to nutrition care and food service to ensure high quality standards of operation.





Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries<\>

  • Full medical, dental and vision insurance<\>

  • Flexible spending accounts (FSAs)<\>

  • Free wellness programs<\>

  • Paid time off (PTO)<\>

  • Retirement plans, including matching employer contributions<\>

  • Continuing education and career development opportunities<\>

  • Life insurance and short/long term disability programs<\><\>


    About New Mexico

    New Mexico’s unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich life>Santa Fe’s artists, and you get an eclectic mix of people, places and experiences that make this state great.


    Cities in New Mexico are continually ranked among the nation’s best places to work and live by Forbes magazine, Kiplinger’s Personal Finance, and other corporate and government relocation managers like Worldwide ERC.


    New Mexico offers endless recreational opportunities to explore, and enjoy an active life> 

    AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.





Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!