Krispy Kreme Doughnuts

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at Krispy Kreme Doughnuts

Posted: 9/25/2019
Job Reference #: 2193

Job Description

  • Job LocationsUS-NM-Albuquerque
    Posted Date3 years ago(5/31/2016 2:22 PM)
    # of Openings
  • Overview

    Overview of Position:

    Cashier–is responsible for providing efficient, friendly service to Krispy Kreme patrons, as well as maintaining a professional store appearance, in order to ensure complete customer satisfaction and to reflect the high standards that Krispy Kreme Doughnut Corporation has set.

    Principal Duties and Responsibilities:

    Answering questions and providing courteous service to customers

    Taking and completing orders accurately and efficiently

    Politely engaging in suggestive selling techniques

    Accepting payment for product and delivering correct change

    Inspecting product for quality according to Krispy Kreme company standards

    Preparing all ingredients necessary for doughnut processing (glaze, fillings and icings - using the correct formula) **

    Restocking products to guarantee freshness

    Performing sanitation duties in order to maintain an internal and external clean, safe and sanitary shop. Including but not limited to:

    o Sweeping and mopping all required areas inside the store.

    o Cleaning, sanitizing and stocking bathrooms

    o Cleaning and sanitizing tables and chairs in customer area

    o Emptying interior and exterior trash receptacles

    o Ensuring the parking lot and surrounding areas are kept clean

    o Washing windows

    Unloading delivery trucks

    Follow procedures and company standards as outlined in the Krispy Kreme Retail and Processing Specialist Training Workbooks

    Answer telephone in a timely manner and utilize Krispy Kreme greeting procedures

    Offer product samples to customers at GM’s discretion

    Other miscellaneous duties as assigned

    Related Skills:

    Cross train in load out

    Ability to cross train in processing may be required

    Essential skills and Experience:

    Excellent customer service skills required

    Excellent communication skills required

    Basic mathematical skills, enough to handle various sums of money, required

    Basic literacy skills required

    Pass a pre-employment drug screen and criminal background check

    Nonessential skills and Experience:

    High school diploma or equivalent preferred

    Physical Demands and work environment:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical Activity

    Carrying Bending Stooping Grasping Standing Twisting

    Lifting Walking Co mmunicating with customers and co-workers Sweeping

    Writing Mopping Packing doughnut boxes

    Physical Requirements

    Lifting up to as much as 50 pounds occasionally; and up to 25 pounds frequently

    Using cleaning materials and equipment

    Ability to reach the counter or drive through

    Must be able to grasp products without crushing

    Visual/Audible Acuity Requirements

    Must be able to read product boxes, labels and measuring devices

    Must be able to communicate with and understand customers and co-workers

    Working Conditions:

    The worker is subject to inside environmental conditions

    Un-air conditioned production areas may reach temperatures of 100 degrees for more than one hour

    Worker is subject to noise in the production/processing area to the extent that they may have to shout to be heard

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