Job: Medical Office Assistant

Join one of the fastest growing industries in the United States and companies in New Mexico! . A locally owned and operated medical practitioners group is seeking an EXPERIENCED, enthusiastic , capable and knowledgeable individual to fill our front office position.

Essential functions of the positon include:

* Triaging phone calls from clients, clinicans, referral sources and vendors , taking accurate information with excellent customer service skills.
* Assuring asignments distributed, recommendations followed up ranging from lab results to ordering of adaptive equipment, in timely manner.
* Obtaining and documenting accurate , updated client & employee information and processeing as per policy and procedures.
* Demonstrate excellent computer and data entry skills .
* Demonstrate knowledge of a variety of medical service software, employee payroll and data tracking softwares, in addition to excel, outlook, e-mail and word.
* Using discretion and independent judgment in appropriate processing of clients, clinicians, regulatory body and agency questions and concerns.
* Documenting and forwarding any complaints received to appropriate administrative staff.

* Ability to pass a typing test , obtain a criminal background clearance, work legally in the United States.
* High School Diploma or GED required.
* Advanced training, certification in field preferred.
* One year of related experience in busy medical practice office/clinic environment required.
* Skill and ability to read and understand basic medical terminology.
* Skill and ability to define problems, collect data, establish facts and draw valid conclusions, communicate effectively in English. Ability to speak and understand multiple languages a plus.
* Skill and ability to create medical charts, dial and speak on phone.
* Proficent in basic computer use : Microsoft Word, Outlook, Excel.
* Ability to learn related software products quickly and accurately.
* Professional appearance and excellent customer service a must.