Job: Patient Regis. / Checkout - Northside

Eye Associates of New Mexico currently have an outstanding Full-time career opportunity at our Northside Clinic.

Our PATIENT REGISTRATION/CHECKOUT SPECIALIST (internal title: Patient Services Representative) is cross-trained to perform both check-in and check-out functions. Contacts new Eye Associates patients prior to appointment to obtain correct insurance and demographic information for medical chart preparation. This includes verifying and entering patient demographic insurance information, ensuring that the appropriate referrals and prior authorizations have been obtained, verifying the co-pay, and making legible copies of the insurance cards for the chart/EHR. Accurately enters all new patient information into the computer. Checks patient out after doctor’s exam, collecting appropriate payments, providing receipts and making follow-up appointments. Performs daily PSR batching function, which includes closing out credit card terminal, and completing and balancing daily cash receipts. Is responsible for cash drawer protocols. Provides support assistance to support staff and to Eye Associates physicians. Exhibits a friendly, professional customer service style in all patient interactions.

High school graduate or equivalent. Completion of a general accounting course and training/experience in bookkeeping required. Microsoft Office experience preferred. Excellent customer service skills and the ability to work as a team member in a fast-paced, high volume medical office environment. Must be detail oriented, accurate and able to meet deadlines.