Job: Personal Banker - English/Spanish Bilingual Required

Function:
Sells retail banking products and services for all branch customers. Opens new deposit relationships, obtaining all required documentation. Promotes cross selling of retail products by soliciting existing and prospective customers. Provides outstanding customer service while responding to daily customer inquiries.

Duties:
1. Assists Banking Center Manager in achieving annual retail banking sales goals, while meeting individual sales objectives.
2. Opens new deposit relationships, obtaining all required documentation.
3. Cross-sells or refers all bank related products and services, including loans and investments.
4. Responsible for all aspects of consumer direct and home equity related products, to include detailed benefit description, application acceptance and processing, as well as closing.
5. Responsible for profiling new and existing client relationships.
6. Contacts existing customers on a regular basis to cross sell all bank products and services.
7. Refers existing and prospective customers to other banking sales personnel and/or specialists to cross sell relationship and specialty bank products.
8. Maintains daily records of products sold and other management reports as required.
9. Assists customers with setting up and accessing safe deposit boxes in accordance with safe box procedures.
10. Ensures all account and loan documentation meets consumer lending regulations, laws and policies.

Required Qualifications:
1. High school diploma or GED.
2. Excellent oral and written skills.
3. Must exhibit a very friendly and helpful attitude along with the ability to interact positively with customers and co-workers.
4. Demonstrated ability to identify customer needs and implement an effective solution in a rapid growth environment.
5. Must be able to meet deadlines and pressure to attain banking center sales.
6. PC and calculator skills.
7. Must have assertive communication skills along with a focus for sales.

Preferred Qualifications:
1. College degree in Business, Finance or other related field.
2. Prior retail banking sales experience.