Job: MED GRP RECORDS SPEC-Must TRAVEL Abq; RR; LL; & Belen

MED GRP RECORDS SPEC-Must TRAVEL Abq; RR; LL; & Belen

Requisition Number: 28997

Location: NM - Albuquerque

Type of Opportunity: Regular Full-Time

FLSA Classification: NON-EXEMPT

Minimum Experience: 2 years

Minimum Education: High School Degree or Equivalent

Shift: Varied

Must Travel to Belen; LL; RR & Albuq. To all PMG Outpatient clinics all Primary and Spec clinics; learn medical records; scheduling and front desk in time...
* Maintains record keeping and filing system in accordance with departmental system, classifies, sorts and files correspondence, records and other documents accordingly. Purges files in accordance with policy.

* Answer telephones, takes and relays information and messages. May answer routine questions regarding hospital and departmental operations, policies and procedures.

* Retrieves information from files as requested and assembles data. Responsible for following confidentiality guidelines while duplicating material using photocopy machine. Responsible for mailing or faxing requested material to other PHS facilities and other appropriate facilities.

* Maintains and fosters effective public relations with patients, providers and the public by listening, responding, and documenting customer phone and walk-in inquiries and issues.

* Ensures the accurate and timely compilation and maintenance of medical record documentation..

* Pulls charts for next day and same day appointments, inserting 'out-guides' in place of medical record. Prepares charts for visits.

* May perform chart analysis, obtains appropriate signatures.

* Assists in gathering information and statistics together for the preparation of reports/audits.

* Listen, analyze, answer and resolve customer phone, walk in and appointment care inquires or complaints.

* Research loose papers to ensure proper patient identification is available to file paper in the proper medical record.

* Track disclosures for HIPAA

* Track records sent to storage.

* Ensure all Urgent Care notes are sent to patient's PCP

* Maintaining all logs associated with medical records.

* Coordinate and Place reminder calls for provider schedules when necessary

* Schedule Appointments when necessary

* Responsible for accurate and timely collection of insurance information on patient at time of arrival

* Accurately posts receipts to customer accounts

* Is able to enter HIPAA disclosures on line

* Performs other functions as required.

Must Travel to Belen; LL; RR & Albuq. To all PMG Outpatient clinics all Primary and Spec clinics; learn medical records; scheduling and front desk in time...
(Individual) Skill-Based Competencies (WHAT)

Skills: High school (G.E.D.) required. Minimum 9 months medical records experience required. Completion of at lease 9 months of an accredited two year HIT program will be accepted in lieu of experience

Knowledge: Requires general knowledge of the customer encounter process which may include scheduling, registration, contract requirements, financial guidelines, coordination of services and billing process in terms of what and how work is to be done as well as why it is done.

Abilities: Mental Power: Ability to make decision that are varied, but are usually confined to situations which are familiar. There are several defined alternative solutions available.
Mental Power: Ability to exercise choice in how work is accomplished with independence to operate within established policies, procedures and schedules.
Physical Power: Walks, sits, stands in place, arms/wrist/hand movement, lifts. Lifts up to 25 pounds. Communicates on phone and in person.