Job: MED GRP LEAD RECORDS SPEC-MUST TRAVEL ABQ; RR; LL; BELEN

MED GRP LEAD RECORDS SPEC-MUST TRAVEL ABQ; RR; LL; BELEN

Requisition Number: 29000

Location: NM - Albuquerque

Type of Opportunity: Regular Full-Time

FLSA Classification: NON-EXEMPT

Minimum Experience: 3 years

Minimum Education: High School Degree or Equivalent

Shift: Varied

Summary of Primary Functions

* Responds to customer complaints from resolution to documentation. Provides support as the first contact to providers by responding to complaints, obtains the necessary resources to ensure a resolution.

* Participate in hiring, corrective action and termination of clerical employees.

* On-site resource for I/S systems in non-clinical operational functions.

* Performs the duties of clerical staff support on a daily basis.

* Coordinates staffing schedule.

* Coordinates maintenance of patient care, equipment, supplies and materials in a condition to prompt efficiency, health, comfort and safety of patients and staff.

* Participates in provider recruitment orientation, management activities as directed by Clerical Support Supervisor.

* Enhances professional growth and development through participation in education programs, current literature, in service meetings and workshops.

* Performs other functions as required

Skills: High school (G.E.D.). Minimum of three years experience in healthcare related environment.

Knowledge: Requires detailed knowledge of clerical operations in a medical practice in terms of what and how work is to be done as well as why it is done, this level includes interpretation of data.

Abilities: Mental Power: Ability to make decisions are varied, but are usually confined to situations which are familiar. There are several defined alternative solutions available.
Mental Power: Ability to exercise choice in how work is accomplished with independence to operate within established policies, procedures and schedules. Unusual situations are referred to Operations Manager for direction and resolution.