Job: CITI Is Hiring Customer Contact Representatives!

Be the NEW voice of Citi!

If you're ready to work with a team that fits your lifestyle and your talents, we're always ready to hear from you. Let us help you find the career you want and the benefits you expect! Apply today!

Our application process has become easier! We welcome you to apply for our customer contact positions.

Customer Contact Representatives are the key to our organization's success. They are the primary point of contact for our customers. Many of our Representatives answer inbound calls, selling products and services to the card members while others support card members that are past due on their accounts. Some of our Customer Contact Representatives monitor credit card activity protecting our card members from credit card fraud.



Collections Representative
Nothing rattles you. You are calm, cool and friendly no matter what. You should check out a collections position. You'll help customers protect their credit while working in a fun team environment. You'll go home feeling like you made a difference. As a Citi Collections Representative you'll spend your day talking with customers over the phone reminding them about late or missed payments helping them find ways to arrange their finances and setting up payment solutions to help them get back on track. Every call is an opportunity for you to use your negotiating and relationship building skills to partner with customers and help them problem solve.




If you are qualified, you will receive an email directing you to call one of our recruiters for a telephone prescreen.

Excellent communication and persuasion skills. Creative problem solving skills. Experience working in fast-paced work environment. Proficiency with Windows based applications. Sales experience is desirable. Citigroup is an Equal Opportunity Employer M/F/D/V.